INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long will it take to deliver my order?

We typically deliver within 4–7 business days across India. Personalized products may take a little longer (up to 8 business days).

 

Can I customize my gift?

Absolutely! Many of our products allow personalization (name, photo, message, etc.). You’ll find customization options on the product page before checkout.

 

How can I track my order?

Once your order is shipped, you’ll receive a tracking ID via SMS and email. You can track your order directly from the courier’s website.

Can I return or exchange a product?

We accept returns/exchanges for non-personalized items if damaged or incorrect. Customized gifts are non-returnable unless they arrive damaged. Please refer to our Return Policy for details.

What payment methods do you accept?

We accept UPI, Credit/Debit Cards, Net Banking, and Wallets. All payments are 100% secure and encrypted.

Do you ship outside India?

Currently, we only deliver within India. International shipping will be available soon.

INFORMATION ABOUT US

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