Effective Date: 13/05/25

Welcome to Imaginary Gifts. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via our payment partners)
  • Uploaded content (e.g., images, text for personalization)
  • Device and browser information, IP address, and browsing behavior (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate order updates and respond to inquiries
  • Personalize your experience and offer customized product suggestions
  • Improve our website, services, and customer experience
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share it with:

  • Trusted service providers (e.g., courier partners, payment gateways) to fulfill your order
  • Legal authorities if required by law or to protect our rights

4. Payment Security

All payments are processed securely via our payment partners such as Razorpay. We do not store your debit/credit card or UPI details on our servers.

5. Cookies

Our website uses cookies to:

  • Track website usage
  • Enhance user experience
  • Store your preferences for faster navigation

You can choose to disable cookies through your browser settings, although some features may not work properly.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Request a copy of the data we hold about you
  • Withdraw consent at any time (where applicable)

To exercise these rights, please contact us at [your email address].

7. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns regarding our privacy practices, please contact us:

Email: imaginarygifts.in@gmail.com
Phone: 7030191819